Terms And Conditions

Terms & Conditions

Are handmade variations normal?

Each handmade bag is carefully crafted and may show slight variations, making your piece beautifully individual.

When will my order ship?

Orders are prepared with care and typically dispatched within three to five business days.

What should I check before ordering?

Please check product measurements and details before purchasing, as handmade items may have limited availability.

Can I change or cancel my order?

Contact us promptly after ordering. Changes or cancellations are possible only before preparation begins.

What if my order arrives damaged?

If your order arrives damaged or incorrect, contact us with photos within 48 hours for assistance.

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